Privacy & Legal Policy

At StraitLeap, we are committed to protecting the privacy of the communities, businesses, and individuals we work with. This policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

We collect information you provide directly to us, including:

• Name, email address, and contact information submitted via forms
• Business information shared during consultations or service onboarding
• Communication records including emails and messages
• Payment information processed through secure third-party platforms

We also collect limited technical data automatically when you use our site, such as browser type, pages visited, and time spent on pages. This data is used solely to improve the user experience.

• To deliver and improve our marketing, content, and community engagement services
• To communicate with you about your account, projects, and relevant updates
• To send newsletters or promotional content you have opted into
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

We use industry-standard security measures to protect your data. Information is stored on secure servers and accessible only to authorized team members who need it to perform their work. While no digital system is completely immune to risk, we take reasonable precautions to safeguard your information.

Our website may use cookies to improve functionality and track aggregate usage patterns. You may disable cookies in your browser settings; however, some features of the site may not function as intended. We do not use cookies to collect personally identifiable information without your consent.

We use select third-party tools to operate our business — including email marketing platforms, scheduling tools, and payment processors. These providers have their own privacy policies and we encourage you to review them. We only work with vendors whose data practices align with our values.

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@straitleapbx.com.

By accessing our website or engaging with our services, you agree to the following terms:

Intellectual Property

All content on the StraitLeap website — including copy, graphics, branding, and digital materials — is the property of StraitLeap unless otherwise noted. You may not reproduce, distribute, or use our content without written permission.

Service Agreements

All client engagements are governed by a signed service agreement, which outlines the scope of work, deliverables, payment terms, and confidentiality obligations. In the event of a dispute, the terms of the signed agreement take precedence.

Limitation of Liability

StraitLeap provides services in good faith and to the best of our ability. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Modifications

We may update this policy and these terms periodically. Changes will be posted on this page with the updated date. Continued use of our website or services constitutes acceptance of any changes.