Our service plans are built around what you actually need — not a generic menu of deliverables. Here's a breakdown of how our offerings work, what's included, and how to find the right fit for your organization.
Our Service Areas
What services does StraitLeap offer?
We specialize in four core areas:
- Content Strategy & Storytelling — Brand messaging, content calendars, copywriting, and digital storytelling across platforms
- Community Engagement & Communication — Newsletters, community outreach, event promotion, and stakeholder communication
- Campaigns, Events & Partnerships — Campaign planning, event marketing, and strategic collaborations with aligned organizations
- Baskets & Collaboration Bundles — Curated gift baskets featuring local businesses for gifting, recognition, and brand partnerships
Do you work with nonprofits, small businesses, and government-adjacent organizations?
Yes — all three. Our work spans grassroots nonprofits, community development organizations, small and mid-size businesses, and mission-driven brands. We are particularly experienced in the Bronx community and Northeast New York ecosystem.
Service Plans & Tiers
What tiers of service do you offer?
We offer three plan tiers:
- Essentials — For organizations that need foundational support: content strategy, basic social media management, and a monthly newsletter
- Growth — Expanded scope including campaign support, community engagement, and regular check-ins
- Partnership — A full-service engagement combining strategy, content production, events support, and ongoing storytelling
How is pricing determined?
Pricing is based on scope, frequency of deliverables, and level of strategic involvement. We are transparent about rates and don't believe in hidden fees. Pricing is shared during the discovery call and formalized in your service agreement.
Can I start small and scale up?
Absolutely — and we encourage it. Many of our clients begin with the Essentials tier and expand as their needs and budget grow. We make it easy to adjust your plan at the start of a new quarter.
Deliverables & Timelines
How quickly can I expect deliverables?
Timelines depend on the complexity of the work and are outlined in your service agreement. Typically: social content is delivered on a weekly or bi-weekly schedule; newsletters are produced monthly; strategy documents are completed within the first two weeks of onboarding.
How many revisions are included?
Most deliverables include two rounds of revisions. Additional revisions are available at an hourly rate. We communicate clearly if a request falls outside the agreed scope so there are no surprises.
How do you handle approvals?
We share content for review before it's published. You retain final approval over all client-facing materials. We use a shared workspace for streamlined feedback and version tracking.
Getting Started
What's the first step to working together?
Book a free 30-minute discovery call. We'll talk about where you are, where you want to go, and whether StraitLeap is the right fit. No sales pressure — just an honest conversation.
How long does onboarding take?
Onboarding typically takes 7–10 business days from signed agreement to active production. We move efficiently while being thorough — a strong foundation leads to better results.
Do you take on new clients year-round?
We maintain a selective client roster to ensure every partnership receives dedicated attention. Availability varies by season. We recommend inquiring early if you have a specific start date in mind.
Book a discovery call or explore our Service & Pricing page to learn more.